WHY CHOOSE PATHFINDER FX? Our dealing team have extensive combined experience in the foreign exchange markets and cross boarder payments and help provide our clients with insight, support and and adopt a consultative approach for their individual needs. As a small specilist firm we are able to offer a high level of service to our clients and only work with the best product providers on the market to ensure you have a solution that suits your needs.
CAN I SPEAK TO A PERSON / DO I HAVE A POINT OF CONTACT? Yes, we are avalible during normal business hours to speak to on email/phone or instant message. No automated emails with slow response times and robots answering calls we aim to know and understand all the clients we deal with and work with you as a partner to acheive the best results.
HOW DOES PATHFINDER FX SAVE ME MONEY? We can secure better rates of exchange for you that those typically offered by the banks as we buy direct from the wholesale market in real time and use technology to automate the process. We run a lean operation and as a consequence can pass these savings onto our clients without assuming any additional risk.
HOW DO I OPEN AN ACCOUNT WITH YOU AND HOW LONG WILL IT TAKE? Individuals – Can do this online or complete, sign and return our paper copy. If you are a UK resident we can usually verify your identity electronically. We can also do this for certain other countries. Only if we cannot verify your identity, we will require you to send: A copy of your passport or driving licence. A copy of a recent bank or credit card statement or a utility bill issued in the past three months. It is possible to open an account and make your first trade within an hour. Companies – Need to sign our terms and conditions and return them along with your Certificate of Incorporation or VAT registration. We can provide you with an online form that you can sign electronically. If your company does not have limited liability, we will need a copy of a company utility bill, as well as a copy of the passport or driving licence of the person who will be authorising transactions. We can open corporate accounts the same day we receive your documentation.
WHAT IS THE COST TO USE PATHFINDER FX? ARE THERE ANY HIDDEN FEES? Setting up an account costs nothing and there is no obligation to use it either. We make a return on the spread, the difference in exchange rate we buy currency for and then sell to you, this is transparent and is the only cost you pay. We cover standard remittence costs and where possibile intermediary fees but we cannot control fees levived by some beneficiary banks, this is something we can help you understand before sending payments. You can secure a rate before sending us your funds so you have certainty on cost.
WILL DEALING WITH PATHFINDER FX TAKE UP MUCH TIME? No you can trade currency online and choose a destination account to send it too, the 'beneficiary account' in less than 20 seconds. If you make regular payments we save all the beneficiary details to ensure future payments are easy to make and you can also process mass payments quickly and easily.